Running a business is difficult...

Especially if you happen to run a business firmly planted in information technology. Although there are many aspects you can control, there are many you cannot. The things you tend to be able not to control take time away from servicing your customer base. Time spent on the phone arguing with someone in a call center about a service you paid for but aren't receiving, or a service that isn't functioning up to the advertised expectation becomes non-sensical. Business owners in today's world, as well as management personnel don't have time to deal with these inconveniences. They already, in most cases, have too much on their plate to contend with dealing with poor service. Does this describe what you're going through?

I'm not a big fan of outsourcing technical responsibility overseas. I've had to contend with it on many an occasion when a certain technical department is migrated elsewhere and the troubleshooting process as well as properly managing escalations becomes extremely problematic. But do you know what I am a fan of? Carrier and vendor outsourcing. You're not relying on a bunch of untrained people sitting in a cubicle somewhere who can be extremely difficult to understand and who only have a vague comprehension of your infrastructure. You're just delegating the troubleshooting and heavy lifting to the people that built it in the first place. Having an issue with your network? Is your cloud giving you trouble? With our technical solutions, your problems get taken care of, fast. We're not just selling you a high impact solution to streamline your data, we're going to support it well after the fact. That's why we're your ally as well as your solutions provider. When the chips are down, you need someone in your corner. That's where we come in.

Integrity has always been a major issue with me when engaging companies to find solutions, and I've built this business on the same principle. Integrity, honesty, and building lifelong relationships is how business should always be done.

Of course these are all things you’ll learn after our first meeting.